Policy Processing & Endorsements
New business setup, endorsements, cancellations, and reinstatements in your AMS.
Industries We Serve
Back-office VAs for insurance agencies, brokers, and MGAs.
Nexora Ops delivers insurance-trained virtual assistants who handle policy processing, quoting, endorsements, renewals, and claims coordination. Our VAs are experienced with AMS360, EZLynx, HawkSoft, Applied Epic, and other agency management systems so your producers can focus on selling.
Common challenges
Producers stuck doing admin instead of selling
Renewals missed or handled last-minute
Slow quote turnaround costing you deals
Claims follow-up dropping through the cracks
How we help
New business setup, endorsements, cancellations, and reinstatements in your AMS.
Multi-carrier quoting, comparison spreadsheets, and proposal preparation for producers.
Renewal reviews, remarketing, client outreach, and retention workflows.
First notice of loss intake, adjuster follow-up, and status updates to insureds.
Certificates of insurance, ID cards, billing questions, and general client servicing.
Carrier downloads, data cleanup, and AMS hygiene so your reporting is accurate.
The Nexora advantage
Fast onboarding
Trained specialists
Quality assured
FAQ
AMS360, EZLynx, HawkSoft, Applied Epic, QQCatalyst, Nowcerts, and other common AMS/BMS platforms.
No — licensed activities stay with your producers. Our VAs support all unlicensed back-office and CSR-style work.
Yes — we staff for P&C, commercial lines, personal lines, life, health, and specialty lines.