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Our Services

Insurance Back-Office Services

Reliable back-office support for brokers, agencies, and carriers.

Our insurance specialists support brokers, agencies, and MGAs with eligibility checks, quoting, policy servicing, and claims follow-up — so producers can focus on writing new business.

What's included

End-to-end Insurance Back-Office support

Eligibility Verification

Fast, accurate verification of coverage and benefits.

Quoting Support

Multi-carrier quoting and proposal prep for producers.

Policy Servicing

Endorsements, renewals, COIs, and policy change requests.

Claims Support

First notice of loss intake and status follow-ups with carriers.

AMS/CRM Hygiene

Clean data in AMS360, Applied Epic, HawkSoft, EZLynx, and more.

Commission & Reporting

Commission reconciliation and monthly reporting.

Why clients choose us

The Nexora advantage

  • Free producers to sell, not shuffle paperwork
  • Faster turnaround on service requests
  • Clean AMS data and audit-ready records
  • Scalable capacity for open enrollment and peaks

Fast onboarding

Trained specialists

Quality assured

Who it's for

Built for growing teams

Independent P&C and life/health agencies

Employee benefits brokers

MGAs and wholesalers

Carriers with overflow needs

Insurtech startups

FAQ

Common questions

Which systems do you work in?+

AMS360, Applied Epic, HawkSoft, EZLynx, QQCatalyst, NowCerts, and most carrier portals.

Are your workflows compliant?+

Yes — we follow least-privilege access, secure credentials, and confidentiality controls.

Can you handle after-hours servicing?+

Yes, we can staff across AU, US, and UK business hours including after-hours.

Ready to scale your insurance back-office?

Book a free consultation and we'll design a plan tailored to your business — no obligations.